Lost and Forgotten Passwords

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If a web user has lost or forgotten their password to log into the dashboard, they can easily generate a new one.

Simply go to the log in screen as usual and click the ‘Lost your password?’ link towards the bottom of the page.

On the next screen enter your username or email address and a password reset will be mailed to you.

Trouble with your username and email too?

If you don’t have the correct username or email address either (or if you have trouble retrieving emails), then you’ll need to ask another user with Admin/SLT permissions to reset the password for you.

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