If for some reason a subscriber cannot add themselves to your mailing list, there are two ways in which you can do it for them: either by the usual form on your website or by adding them directly into the Mailchimp system (the direct method is useful when parents have problems in retrieving their verification email).
Via your Website
Navigate to the newsletter subscribe page (you’ll find a link entitled ‘Newsletter’ or ‘Subscribe’ or something similar on the foot of your website)
Complete the form on behalf of the new subscriber. They will be sent an email asking them to confirm that they want to become a subscriber. Within this email is a link that they need to click to verify their subscription. News emails will not be sent to them until they have verified.
Directly via Mailchimp
***access to this system should only be given to one or two members of staff who are tech savvy and who are familiar with the privacy requirements of the GDPR.***
- Log in using your MailChimp username and password
- Use the top menu to navigate to either the ‘Audience’ area
- There should only be one title in your Audience menu, usually named ‘Parents and Carers’ or the name of your school or something similar.
- Click Manage Audience > Add a Subscriber
- Complete their details making sure you check the box at the end entitled ‘this person gave me permission to email them’
Whilst logged into the Mailchimp site, you should avoid entering the ‘Campaigns’ section. it is surprisingly easy to inadvertently stop your email system from working if you enter this area, even a harmless click-around to look at the system can lead to an accidental disabling of the automated newsletters or bulletins from sending.
Any intervention that you require Kiskadoo to make under the ‘campaigns’ section will be chargable.